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Section 03 of 12 / Define the need

Comparisons

Compare engagements, providers and full costs against the same decision.

12 pages10 sources citedLast updated 3 November 2026
Planning Basis

Compare the engagement models.

Expanded incumbent service

Fits when

Existing capability is sound; planning scope is unclear

Output to require

Written annual scope and event triggers

Main weakness to test

Informal promises replacing deliverables

Renewal test

Did the new service occur?

Read the full comparison →

Choose the engagement model before comparing firms; advertised capability is not verified delivery.

Inside this research

Research’s self-assessment / 10
9buyer fit
8depth
9search terms
8sources